{"id":29508,"date":"2026-01-16T20:41:02","date_gmt":"2026-01-16T20:41:02","guid":{"rendered":"https:\/\/e-hive.co\/primepulse\/?page_id=29508"},"modified":"2026-02-10T00:39:46","modified_gmt":"2026-02-10T00:39:46","slug":"returns","status":"publish","type":"page","link":"https:\/\/sterling-supply.com\/?page_id=29508","title":{"rendered":"Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29508\" class=\"elementor elementor-29508\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-cd20828 e-flex e-con-boxed e-con e-parent\" data-id=\"cd20828\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d06c9c color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"9d06c9c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"133\" data-end=\"271\">At <strong data-start=\"136\" data-end=\"155\">Sterling Supply<\/strong>, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we\u2019re here to help.<\/p><p data-start=\"273\" data-end=\"453\">You may request a return within <strong data-start=\"305\" data-end=\"316\">14 days<\/strong> of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.<\/p><p data-start=\"455\" data-end=\"577\">Certain items may not be eligible for return, including clearance items, gift cards, or products marked as non-returnable.<\/p><p data-start=\"579\" data-end=\"796\">Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within <strong data-start=\"773\" data-end=\"795\">5\u201310 business days<\/strong>.<\/p><p data-start=\"798\" data-end=\"900\">Customers are responsible for return shipping costs unless the item received was damaged or incorrect.<\/p><p data-start=\"902\" data-end=\"1053\">If you receive a damaged or defective product, please contact us within <strong data-start=\"974\" data-end=\"986\">48 hours<\/strong> of delivery with clear photos so we can resolve the issue quickly.<\/p><p data-start=\"1055\" data-end=\"1135\">For any questions regarding returns or refunds, please contact our support team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div> \n","protected":false},"excerpt":{"rendered":"<p>At Sterling Supply, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we\u2019re here to<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29508","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sterling-supply.com\/index.php?rest_route=\/wp\/v2\/pages\/29508","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sterling-supply.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sterling-supply.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sterling-supply.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sterling-supply.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=29508"}],"version-history":[{"count":4,"href":"https:\/\/sterling-supply.com\/index.php?rest_route=\/wp\/v2\/pages\/29508\/revisions"}],"predecessor-version":[{"id":29584,"href":"https:\/\/sterling-supply.com\/index.php?rest_route=\/wp\/v2\/pages\/29508\/revisions\/29584"}],"wp:attachment":[{"href":"https:\/\/sterling-supply.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=29508"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}